Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury; Sold Exclusively on Amazon.com; Sold by Ouwoer Direct (Recall Alert)
Recall 23730 · Mar 2, 2023 · Huizhou Lanova Outdoor Product Company
120
units affected
120
units affected
Facts
- Recall number
- 23730
- Date
- Mar 2, 2023
- Company
- Huizhou Lanova Outdoor Product Company
- Units affected
- 120
- Product
- Multi-Purpose Kids Bike Helmets
- Remedy
- Refund
- Hazard
- Crash risk
The product
This recall involves Ouwoer Kids Bike Helmets with production date 202201. The helmets are red with black straps and a black buckle. The production date is printed on a white label on the inside of the helmet.
What can happen
The helmets can fail to protect a child in the event of a crash, posing a risk of head injury.
The fix
Consumers should immediately stop using the recalled helmets and contact Ouwoer Direct for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, then email a photo of the helmet with the straps cut off to Ouwoer@hotmail.com as proof of destruction. Consumers should dispose of the recalled helmets after submitting proof of destruction. Ouwoer Direct is contacting all purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at Amazon.com from March 2022 through November 2022 for about $30.
Related pages
Questions and answers
What should I do with the recalled multi-purpose kids bike helmets?
Consumers should immediately stop using the recalled helmets and contact Ouwoer Direct for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, then email a photo of the helmet with the straps cut off to Ouwoer@hotmail.com as proof of destruction. Consumers should dispose.
What is the hazard?
The helmets can fail to protect a child in the event of a crash, posing a risk of head injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.