Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)
Recall 24708 · Nov 2, 2023 · Murf Electric Bikes
9,000
units affected
9,000
units affected
Facts
- Recall number
- 24708
- Date
- Nov 2, 2023
- Company
- Murf Electric Bikes
- Units affected
- 9,000
- Product
- Electric bicycles
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022
What can happen
The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
The fix
Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received one report of a fall including one minor injury.
- Sold at
- Murf's store in San Clemente, California, online at https://murfelectricbikes.com, and at bicycle stores nationwide from July 2017 through April 2022 for between $1,700 and $3,000.
Related pages
Questions and answers
What should I do with the recalled electric bicycles?
Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.
What is the hazard?
The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.