myCharge Recalls POWER HUB All-In-One Portable Chargers Due to Fire and Burn Hazards; Sold Exclusively at Costco
Recall 24271 · Jun 20, 2024 · myCharge
567,000
units affected
567,000
units affected
Facts
- Recall number
- 24271
- Date
- Jun 20, 2024
- Company
- myCharge
- Units affected
- 567,000
- Product
- myCharge POWER HUB All-In-One 10,000mAh portable chargers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves myCharge POWER HUB All-In-One 10,000mAh portable chargers with model numbers AO10FK-A, AO10FK-B, and AO10FK-C. The portable chargers are black and include two attached cables for charging portable electronic devices, and retractable wall prongs to recharge the power bank. "myCharge" is printed on the front surface along the long edge. The model number is printed on the back. The recalled portable chargers have a date code printed on the outer surface of the wall prong. Date codes are a 4-digit number in the WWYY format, where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. Date codes included in this recall end with 21 or 22, or are one of the following four date codes ending in 23: 0123, 0923, 1523, or 1723.
What can happen
The recalled portable chargers can overheat while charging, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled portable chargers, and contact myCharge for a free replacement portable charger.
Incidents and where it was sold
- Incidents
- There have been a total of 120 reports involving the portable chargers overheating. myCharge received five reports of incidents, including two reports of residential fires, resulting in approximately $165,000 in reported property damage; and Costco received 115 returns of the portable chargers, mentioning melting, expanding, smoking, fire, burning, exploding, or sparking. There have been no reports of injuries requiring medical attention.
- Sold at
- Exclusively at Costco stores nationwide and online at Costco.com from January 2022 through November 2023 for about $40.
Related pages
Questions and answers
What should I do with the recalled mycharge power hub all-in-one 10,000mah portable chargers?
Consumers should immediately stop using the recalled portable chargers, and contact myCharge for a free replacement portable charger.
What is the hazard?
The recalled portable chargers can overheat while charging, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.