Myx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert)
Recall 23708 · Nov 3, 2022 · Myx
162,000
units affected
162,000
units affected
Facts
- Recall number
- 23708
- Date
- Nov 3, 2022
- Company
- Myx
- Units affected
- 162,000
- Product
- MYX I, MYX II and MYX II Plus Connected Exercise Bicycles
- Remedy
- Repair
- Hazard
- Injury
The product
This recall involves all MYX I, MYX II and MYX II Plus connected exercise bicycles. The black or white stationary bikes measure 55 inches long, 21 inches wide and 47 inches high. They have a 21.5-inch swiveling touchscreen, pedals with clips and straps, and adjustable handlebars and seat. Myx is printed on the side of the bicycles.
What can happen
The pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard.
The fix
Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Consumers should contact Myx to schedule a free, in-home repair if their bike's pedals have previously detached and have not already been repaired by Myx. Myx is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- Myx has received 864 reports of the pedals loosening or detaching, including 75 reports of injuries resulting in bruises and cuts.
- Sold at
- Online at Amazon.com and Walmart.com from April 2020 through May 2022 for between $30 and $40.
Related pages
Questions and answers
What should I do with the recalled myx i, myx ii and myx ii plus connected exercise bicycles?
Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Consumers should contact Myx to schedule a free, in-home repair if their bike's pedals have previously detached and have not already been repaired.
What is the hazard?
The pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.