Nipponflex Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard
Recall 15202 · Jul 30, 2015 · Nipponflex
400
units affected
400
units affected
Facts
- Recall number
- 15202
- Date
- Jul 30, 2015
- Company
- Nipponflex
- Units affected
- 400
- Product
- Nipponflex Smart Flex and Smart Care mattresses
- Product type
- Mattresses
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves all models and sizes of Nipponflex Smart Care, Smart Care split, Smart Flex and Smart Flex split mattresses. The mattresses are white in color and have an electric massage function controlled by a remote. The split mattresses consist of two single mattresses side by side to form a queen or king size mattress. "Nipponflex" and "SMART FLEX" or "SMART CARE" are printed on the label on a side of the mattress.
What can happen
The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
The fix
Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Independent distributors via in-home sales in Florida, Georgia, Massachusetts, New Hampshire, New York, Utah and Virginia from April 2014 through February 2015 for between $2,000 and $7,000.
Related pages
Questions and answers
What should I do with the recalled nipponflex smart flex and smart care mattresses?
Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.
What is the hazard?
The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.