Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard
Recall 14209 · Jun 18, 2014 · Nokia
500
units affected
500
units affected
Facts
- Recall number
- 14209
- Date
- Jun 18, 2014
- Company
- Nokia
- Units affected
- 500
- Product
- Travel Charger Kits for Nokia Lumia 2520 Tablets
- Product type
- Battery Chargers
- Remedy
- Refund, Replacement
- Hazard
- Electric shock
The product
The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.
What can happen
The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.
The fix
Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.
Related pages
Questions and answers
What should I do with the recalled travel charger kits for nokia lumia 2520 tablets?
Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.
What is the hazard?
The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.