Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)
Recall 19771 · Aug 22, 2019 · Norwex
58,000
units affected
58,000
units affected
Facts
- Recall number
- 19771
- Date
- Aug 22, 2019
- Company
- Norwex
- Units affected
- 58,000
- Product
- Rubber Brooms
- Remedy
- Refund
- Hazard
- Cuts
The product
This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.
What can happen
The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.
The fix
Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.
Incidents and where it was sold
- Incidents
- Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.
- Sold at
- Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.
Related pages
Questions and answers
What should I do with the recalled rubber brooms?
Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.
What is the hazard?
The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.