Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
Recall 22122 · Apr 21, 2022 · Norwex USA
40,000
units affected
40,000
units affected
Facts
- Recall number
- 22122
- Date
- Apr 21, 2022
- Company
- Norwex USA
- Units affected
- 40,000
- Product
- Norwex Ceramic Knives
- Remedy
- Replacement
- Hazard
- Cuts
The product
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
What can happen
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
The fix
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Incidents and where it was sold
- Incidents
- The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
- Sold at
- Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
Related pages
Questions and answers
What should I do with the recalled norwex ceramic knives?
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
What is the hazard?
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.