NQDTPBOR Helmets Recalled Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets; Sold Exclusively on Amazon.com by TPBOR
Recall 25103 · Jan 23, 2025 · CLSYS International Inc.
684
units affected
684
units affected
Facts
- Recall number
- 25103
- Date
- Jan 23, 2025
- Company
- CLSYS International Inc.
- Units affected
- 684
- Product
- NQDTPBOR Multi-Purpose Helmets
- Remedy
- Refund
- Hazard
- Crash risk
The product
This recall involves NQDTPBOR-branded multi-purpose helmets for teens. The recalled helmets were sold in sizes small (S), fitting a head circumference of about 18 to 20.5 inches, and medium (M), fitting a head circumference of about 20.5 to 22 inches. The helmets are sold in colors blue, pink, purple, green, and black, with black padding, black straps, and a black and red buckle. "NQDTPBOR" is printed on the side of the helmet.
What can happen
The helmets do not comply with the positional stability, impact, labeling and certification requirements of the mandatory federal safety regulation for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
The fix
Consumers should stop using the recalled helmets immediately and contact TPBOR for a full refund. To receive a refund, consumers should destroy the helmet by cutting the straps, then take a photo, and send the photo to the recalling firm by email at nqdtpbor@outlook.com. After submitting proof of destruction, consumers should dispose of the recalled helmet. TPBOR and Amazon are contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Exclusively at Amazon.com from May 2024 through August 2024 for about $23.
Related pages
Questions and answers
What should I do with the recalled nqdtpbor multi-purpose helmets?
Consumers should stop using the recalled helmets immediately and contact TPBOR for a full refund. To receive a refund, consumers should destroy the helmet by cutting the straps, then take a photo, and send the photo to the recalling firm by email at nqdtpbor@outlook.com. After submitting proof of destruction.
What is the hazard?
The helmets do not comply with the positional stability, impact, labeling and certification requirements of the mandatory federal safety regulation for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.