NVIDIA Recalls Tablet Computers Due to Fire Hazard
Recall 15204 · Jul 31, 2015 · Nvidia
83,000
units affected
83,000
units affected
Facts
- Recall number
- 15204
- Date
- Jul 31, 2015
- Company
- Nvidia
- Units affected
- 83,000
- Product
- NVIDIA SHIELD tablet computers
- Product type
- eReaders and Tablet Computers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.
What can happen
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.
Incidents and where it was sold
- Incidents
- NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.
- Sold at
- GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.
Related pages
Questions and answers
What should I do with the recalled nvidia shield tablet computers?
Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.
What is the hazard?
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.