NZXT Recalls H1 Computer Cases Due to Fire Hazard
Recall 21078 · Feb 12, 2021 · Nzxt
32,000
units affected
32,000
units affected
Facts
- Recall number
- 21078
- Date
- Feb 12, 2021
- Company
- Nzxt
- Units affected
- 32,000
- Product
- NZXT H1 computer cases
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
What can happen
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
The fix
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
Incidents and where it was sold
- Incidents
- NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.
- Sold at
- Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.
Related pages
Questions and answers
What should I do with the recalled nzxt h1 computer cases?
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
What is the hazard?
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.