Ocean Reef Recalls Neptune Space Integrated Diving Masks Due to Injury Hazard
Recall 19095 · Apr 2, 2019 · Ocean Reef
1,000
units affected
1,000
units affected
Facts
- Recall number
- 19095
- Date
- Apr 2, 2019
- Company
- Ocean Reef
- Units affected
- 1,000
- Product
- Neptune Space Integrated Diving Masks
- Remedy
- Refund, Replacement
- Hazard
- Injury
The product
This recall involves Ocean Reef's Neptune Space Integrated Diving Masks. The full face scuba masks come in a variety of colors and sizes. The masks have a bellows style face seal, molded from silicone rubber, uses a "spring profile" and sealing surface. The masks serial numbers are engraved on the mask housing. Consumers can look up their Ocean Reef mask's serial number to see if it is affected by this recall at https://oceanreefgroup.com
What can happen
The diving mask regulator can cause restricted airflow, posing an injury hazard to divers.
The fix
Consumers should immediately stop using the recalled diving masks and contact Ocean Reef for instructions on the return of their mask for a free replacement, or refund.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Diving stores nationwide and online at www.oceanreefgroup.mybigcommerce.com from March 2018 through November 2018 for between $700 and $1,600.
Related pages
Questions and answers
What should I do with the recalled neptune space integrated diving masks?
Consumers should immediately stop using the recalled diving masks and contact Ocean Reef for instructions on the return of their mask for a free replacement, or refund.
What is the hazard?
The diving mask regulator can cause restricted airflow, posing an injury hazard to divers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.