Old Navy Recalls Toddler Girl Aqua Socks Due to Slip and Fall Hazard
Recall 12223 · Jul 12, 2012 · Old Navy
34,000
units affected
34,000
units affected
Facts
- Recall number
- 12223
- Date
- Jul 12, 2012
- Company
- Old Navy
- Units affected
- 34,000
- Product
- Old Navy Toddler Girl Aqua Socks
- Product type
- Shoes
- Remedy
- Refund
- Hazard
- Falls
The product
The slip-on shoes have pull-on tabs on both the front and back of the foot opening of the shoe. These Aqua Socks were sold in pink and purple in Toddler sizes 5-11. The recall includes Old Navy Toddler Girl Aqua Socks with style number 896452. A small tag inside the foot opening contains the style number (896452), size information and country of origin (China).
What can happen
This style of Aqua Socks has less traction when worn on wet or smooth surfaces such as hardwood or tile, creating a slip and fall hazard.
The fix
Consumers should immediately stop using these shoes and return them to any Old Navy store for a full refund. Consumers who return the shoes before November 9, 2012 will also receive a coupon for $10 off their next purchase at Old Navy. Contact custserv@oldnavy.com if you wish to return the Toddler Girl Aqua Sock by mail.
Incidents and where it was sold
- Incidents
- Two customers reported falls with minor injuries that did not require medical attention.
- Sold at
- Old Navy stores in the U.S. and Canada and at oldnavy.com in the U.S. and at oldnavy.ca in Canada from February 2012 through June 2012. The shoes sold for between $12 and $15.
Related pages
Questions and answers
What should I do with the recalled old navy toddler girl aqua socks?
Consumers should immediately stop using these shoes and return them to any Old Navy store for a full refund. Consumers who return the shoes before November 9, 2012 will also receive a coupon for $10 off their next purchase at Old Navy. Contact custserv@oldnavy.com if you wish to return the Toddler Girl Aqua Sock by.
What is the hazard?
This style of Aqua Socks has less traction when worn on wet or smooth surfaces such as hardwood or tile, creating a slip and fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.