Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard
Recall 24039 · Dec 7, 2023 · Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America
6,200
units affected
6,200
units affected
Facts
- Recall number
- 24039
- Date
- Dec 7, 2023
- Company
- Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America
- Units affected
- 6,200
- Product
- Oreck Discover Upright Vacuums
- Remedy
- Repair
- Hazard
- Electric shock
The product
This recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum. Impacted vacuums also have serial numbers that begin with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232. The model and serial number are printed on a silver data label on the bottom of the vacuum. The vacuum is silver and black with "Oreck" and "Discover" printed on the front.
What can happen
The vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers.
The fix
Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com.
Incidents and where it was sold
- Incidents
- The firm has received 41 reports of a prong detaching from its plug. No injuries have been reported.
- Sold at
- Independent Oreck dealers nationwide and online at www.acmetools.com, www.amazon.com, www.homedepot.com, and www.oreck.com from September 2022 through September 2023 for about $600.
Related pages
Questions and answers
What should I do with the recalled oreck discover upright vacuums?
Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com.
What is the hazard?
The vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.