Outdoor Essentials Recalls Cultivar Planter Boxes Due to Injury Hazard; Sold Exclusively at Tractor Supply Company
Recall 25042 · Nov 14, 2024 · Outdoor Essentials
7,400
units affected
7,400
units affected
Facts
- Recall number
- 25042
- Date
- Nov 14, 2024
- Company
- Outdoor Essentials
- Units affected
- 7,400
- Product
- Cultivar Planter Boxes
- Remedy
- Refund
- Hazard
- Injury
The product
This recall involves Outdoor Essentials Cultivar planter boxes, intended to be used for gardening. The recalled 9.5 cu. ft. composite elevated planter boxes are black and measure about 6 feet long by 2.5 feet wide. The model name appears on the product packaging and "70INX27IN Comp Elevated Planter" on the purchase receipt.
What can happen
The recalled planter box frame can break, posing an injury hazard.
The fix
Consumers should immediately stop using the recalled planter boxes and contact Outdoor Essentials for a full refund. Consumers can receive a refund in the form of a gift card or store credit. A consumer will receive the amount on the purchase receipt, or they will receive $275 for the model if no receipt is provided. Consumers will be asked to mark the recalled planter box with the word "Recalled" with permanent marker and upload a photo of it to www.outdooressentialproducts.com/recall. Consumers should then dispose of the recalled product.
Incidents and where it was sold
- Incidents
- The firm has received 23 reports of the planter box frame breaking, including one injury involving a consumer who broke their toes.
- Sold at
- Tractor Supply Company stores nationwide and online at www.tractorsupply.com from December 2023 through September 2024 for about $300.
Related pages
Questions and answers
What should I do with the recalled cultivar planter boxes?
Consumers should immediately stop using the recalled planter boxes and contact Outdoor Essentials for a full refund. Consumers can receive a refund in the form of a gift card or store credit. A consumer will receive the amount on the purchase receipt, or they will receive $275 for the model if no receipt is provided.
What is the hazard?
The recalled planter box frame can break, posing an injury hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.