Pacific Cycle Recalls E-Bikes Due to Fire Hazard
Recall 24092 · Jan 25, 2024 · Pacific Cycle
1,700
units affected
1,700
units affected
Facts
- Recall number
- 24092
- Date
- Jan 25, 2024
- Company
- Pacific Cycle
- Units affected
- 1,700
- Product
- Ascend Cabrillo and Minaret Electric Bikes
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.
What can happen
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
The fix
Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.
Incidents and where it was sold
- Incidents
- The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.
- Sold at
- Bass Pro Shops and Cabela's stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500.
Related pages
Questions and answers
What should I do with the recalled ascend cabrillo and minaret electric bikes?
Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to.
What is the hazard?
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.