Pella Recalls Casement Windows Due to Impact Hazard
Recall 09765 · Aug 25, 2009 · Pella
6,500
units affected
6,500
units affected
Facts
- Recall number
- 09765
- Date
- Aug 25, 2009
- Company
- Pella
- Units affected
- 6,500
- Product
- Architect Series® and 850 Series® Casement Windows
- Product type
- House Repair or Construction Materials
- Hazard
- Falls
The product
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
What can happen
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
The fix
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Incidents and where it was sold
- Incidents
- The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
- Sold at
- Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Related pages
Questions and answers
What should I do with the recalled architect series® and 850 series® casement windows?
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
What is the hazard?
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.