Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries
Recall 25120 · Feb 6, 2025 · Pella
340
units affected
340
units affected
Facts
- Recall number
- 25120
- Date
- Feb 6, 2025
- Company
- Pella
- Units affected
- 340
- Product
- Pella Reserve and Lifestyle Sliding Patio Doors and Lifestyle Windows
- Remedy
- Repair, Replacement
- Hazard
- Fire
The product
This recall involves the following Pella's sliding patio doors and windows with automated shades: The Pella Reserve and Pella Lifestyle sliding doors with Insynctive technology, models 2-panel, 3-panel, and 4-panel sliding doors. These doors have a sensor housing where the cell battery is located. Date codes for doors range from 031924 to 060524. The date code is etched on the lower corner of the glass The Pella Lifestyle windows and sliding doors with Insynctive remote control, models: 206A0000 (Generation 2) and 206A0001 (Generation 3). The Pella logo is printed on the lower 1/3 of the front panel of the remote. The UPC code on the packaging is 748171618722. The battery-operated remote controls were also sold individually.
What can happen
The recalled products violate the mandatory federal regulations for consumer products containing button cell or coin batteries, because the sliding doors' sensor panel and the windows' remote control have button cell batteries that can be easily accessed by children. This poses an ingestion hazard. In addition, the recalled products do not have the required warnings. When button cell batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The fix
Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. Pella is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Pella direct, Lowe's and Builders FirstSource stores nationwide and online from March 2024 through June 2024 for between $5,000 and $20,000 for the doors, depending on the model, about $1,900 for the uninstalled windows, and between $60 and $110, for the remote when sold individually.
Related pages
Questions and answers
What should I do with the recalled pella reserve and lifestyle sliding patio doors and lifestyle windows?
Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a.
What is the hazard?
The recalled products violate the mandatory federal regulations for consumer products containing button cell or coin batteries, because the sliding doors' sensor panel and the windows' remote control have button cell batteries that can be easily accessed by children. This poses an ingestion hazard. In addition, the.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.