Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Recall 23788 · Aug 31, 2023 · Polaris
15,900
units affected
15,900
units affected
Facts
- Recall number
- 23788
- Date
- Aug 31, 2023
- Company
- Polaris
- Units affected
- 15,900
- Product
- Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
What can happen
The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.
The fix
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
Incidents and where it was sold
- Incidents
- The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.
- Sold at
- Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.
Related pages
Questions and answers
What should I do with the recalled polaris snowmobiles, model year 2022-2023 matryx pro rmk and matryx rmk khaos?
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and.
What is the hazard?
The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.