Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert)
Recall 20758 · Jul 2, 2020 · Polaris
26,730
units affected
26,730
units affected
Facts
- Recall number
- 20758
- Date
- Jul 2, 2020
- Company
- Polaris
- Units affected
- 26,730
- Product
- Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. "POLARIS" is stamped on the front grille and "Ranger" or "General" is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEAR MODEL NAME 2019 RANGER XP 1000 EPS RANGER CREW XP 1000 2020 RANGER XP 1000 RANGER CREW XP 1000 GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE
What can happen
The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.
The fix
Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Polaris dealers nationwide from June 2018 through March 2020 for between $15,890 and $29,000.
Related pages
Questions and answers
What should I do with the recalled model year 2019 - 2020 ranger xp 1000 & model year 2020 general xp 1000 utility vehicles (utvs)?
Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly.
What is the hazard?
The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.