Porta Recalls Residential Elevators Due to Serious Fall Hazard
Recall 16238 · Aug 3, 2016 · Porta
60,000
units affected
60,000
units affected
Facts
- Recall number
- 16238
- Date
- Aug 3, 2016
- Company
- Porta
- Units affected
- 60,000
- Product
- Residential elevators with electro mechanical door locks (EMDLs)
- Product type
- Elevators
- Remedy
- Replacement
- Hazard
- Falls
The product
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.
What can happen
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
The fix
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
Incidents and where it was sold
- Incidents
- The firm has received two reports of lock failure. No injuries have been reported.
- Sold at
- Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.
Related pages
Questions and answers
What should I do with the recalled residential elevators with electro mechanical door locks (emdls)?
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
What is the hazard?
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.