Power Adapters Used with IBM RDX Back Up Disk Hard Drives Recalled Due to Shock Hazard
Recall 10706 · Nov 10, 2009 · Hon-Kwang Electric (Shenzhen) Co. Ltd.
90
units affected
90
units affected
Facts
- Recall number
- 10706
- Date
- Nov 10, 2009
- Company
- Hon-Kwang Electric (Shenzhen) Co. Ltd.
- Units affected
- 90
- Product
- Power Adapters with IBM RDX Back Up Hard Disk Drives
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Electric shock
The product
This recall involves power adapters sold with IBM RDX removable back up hard disk drives. The data storage devices were sold with a power adapter that fits various country specific plugs. "Hon-Kwang Electric (Shenzhen) Co., Ltd" is printed on the adapters. IBM and RDX are printed on the back up hard disk drives.
What can happen
A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.
The fix
Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- IBM authorized distributors and resellers nationwide from January 2009 through July 2009 for between $330 and $760.
Related pages
Questions and answers
What should I do with the recalled power adapters with ibm rdx back up hard disk drives?
Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter.
What is the hazard?
A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.