Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard
Recall 23271 · Aug 31, 2023 · Prime-Line
167,000
units affected
167,000
units affected
Facts
- Recall number
- 23271
- Date
- Aug 31, 2023
- Company
- Prime-Line
- Units affected
- 167,000
- Product
- Glass Doorknobs
- Remedy
- Refund
- Hazard
- Cuts
The product
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
What can happen
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
The fix
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Incidents and where it was sold
- Incidents
- The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
- Sold at
- Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
Related pages
Questions and answers
What should I do with the recalled glass doorknobs?
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
What is the hazard?
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.