Quad Lock MAG Battery Pack Recalled Due to Fire Hazard; Imported by Quad Lock
Recall 25035 · Nov 7, 2024 · Annex Products Pty Ltd., dba Quad Lock
13,700
units affected
13,700
units affected
Facts
- Recall number
- 25035
- Date
- Nov 7, 2024
- Company
- Annex Products Pty Ltd., dba Quad Lock
- Units affected
- 13,700
- Product
- MAG Battery Packs
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the Quad Lock MAG Battery Pack wireless portable charger. The power bank is a wireless portable charger, equipped with chargeable lithium-ion batteries and were sold in black. The power banks measure three inches long and two inches wide. Quad Lock is stamped in the plastic on the front and the model number is stamped on the back of the battery pack. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
What can happen
The battery pack in the chargers can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled battery packs, remove them from the charger and contact Quad Lock for a full refund of the purchase price or a store credit. Visit www.quadlockcase.net/recall to participate in the recall. Consumers should dispose of lithium-ion batteries in accordance with local and state regulations and not in the trash.
Incidents and where it was sold
- Incidents
- Quad Lock has received 39 reports of incidents in the United States, including three reports of fire and 36 reports of smoking, melting, cracking or swelling, resulting in two reports of property damage. Quad Lock has received 170 reports of incidents internationally, including four reports of fire and 166 reports of smoking, melting, cracking or swelling, resulting in one report of property damage.
- Sold at
- Online at www.quadlockcase.com and www.amazon.com and through various third-party sellers worldwide from April 2023 through September 2024 for between $60 and $80.
Related pages
Questions and answers
What should I do with the recalled mag battery packs?
Consumers should immediately stop using the recalled battery packs, remove them from the charger and contact Quad Lock for a full refund of the purchase price or a store credit. Visit www.quadlockcase.net/recall to participate in the recall. Consumers should dispose of lithium-ion batteries in accordance with local.
What is the hazard?
The battery pack in the chargers can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.