Quality Bicycle Products Recalls Salsa Cycles Cutthroat Bicycles Due To Injury Hazard
Recall 21025 · Nov 10, 2020 · Quality Bicycle Products
600
units affected
600
units affected
Facts
- Recall number
- 21025
- Date
- Nov 10, 2020
- Company
- Quality Bicycle Products
- Units affected
- 600
- Product
- Salsa Cutthroat Bicycles and Forks
- Remedy
- Replacement
- Hazard
- Falls
The product
This recall involves 2020 Salsa Cutthroat series bicycles, including: Salsa Cutthroat with model names GRX 810 Di2, GRX 810 1x, GRX 600, Apex 1, framesets, and Carbon Deluxe V2 aftermarket forks. The model name is printed on the frame of the bicycles. The bicycles are sold in a variety of different colors and sizes. This recall involves only Cutthroat bicycles, framesets and forks in which the fork serial number contains the letter G. A Cutthroat fork serial number is visible when the fork is removed from the frame. Recalled 2020 Salsa Cutthroat Model Names Salsa Cutthroat GRX 810 Di2 Salsa Cutthroat GRX 810 1x Salsa Cutthroat GRX 600 Salsa Cutthroat Apex 1 Salsa Cutthroat framesets Salsa Cutthroat Carbon Deluxe V2 aftermarket fork (Matte and Gloss)
What can happen
The bicycle's fork legs can crack or break, posing a fall hazard to the rider.
The fix
Consumers should immediately stop using the recalled bicycles, contact Salsa Cycles, and bring the recalled Salsa Cutthroat bicycles, framesets, and aftermarket forks to a Salsa authorized retailer for inspection and free installation of a replacement fork.
Incidents and where it was sold
- Incidents
- Salsa Cycles has received seven reports of cracked forks. No injuries have been reported.
- Sold at
- Salsa authorized bicycle dealerships nationwide from September 2019 through September 2020 for between $2,700 and $5,800.
Related pages
Questions and answers
What should I do with the recalled salsa cutthroat bicycles and forks?
Consumers should immediately stop using the recalled bicycles, contact Salsa Cycles, and bring the recalled Salsa Cutthroat bicycles, framesets, and aftermarket forks to a Salsa authorized retailer for inspection and free installation of a replacement fork.
What is the hazard?
The bicycle's fork legs can crack or break, posing a fall hazard to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.