Quest Products Recalls ALOCANE Emergency Burn Pads Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning
Recall 20019 · Nov 14, 2019 · Quest Products
153,000
units affected
153,000
units affected
Facts
- Recall number
- 20019
- Date
- Nov 14, 2019
- Company
- Quest Products
- Units affected
- 153,000
- Product
- ALOCANE® Emergency Burn Pads
- Remedy
- Refund, Replacement
- Hazard
- Poisoning
The product
This recall involves the ALOCANE® Emergency Burn Pads (10 count and 15 count) which come in a white and red box with "MAXIMUM STRENGTH ALOCANE® Emergency Burn Pads" printed on the front. The product is an over the counter Gel Infused Pad with lidocaine (4%) as the active ingredient. The pads are sold in a 10 count box and 15 count box with the lot numbers 4179, 4180, 4235, 4645, 4646 or 4698 printed next to the barcode on the box. The UPC number for the affected product is 8-46241-02448-7 and can be found on the bottom of the box.
What can happen
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.
The fix
Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Walgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 through June 2019 for about $9.
Related pages
Questions and answers
What should I do with the recalled alocane® emergency burn pads?
Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.
What is the hazard?
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.