QVC Recalls Spinning Candle Holders Due to Fire Hazard
Recall 11712 · Dec 23, 2010 · Qvc
14,000
units affected
14,000
units affected
Facts
- Recall number
- 11712
- Date
- Dec 23, 2010
- Company
- Qvc
- Units affected
- 14,000
- Product
- Metallic spinning candle holders with 12 soy tea lights
- Product type
- Candle Holders
- Remedy
- Refund
- Hazard
- Fire
The product
The product is QVC item H189749, a metallic spinning candle holder with 12 soy tea lights. The candle holders come in four colors - red, green, silver and gold. The candle holder has a base that holds a tea light and a shade which is attached to the center of the base by an approximately six inch vertical metal rod. When the candle is lit, the shade spins, projecting a display of moving light on nearby walls and surfaces.
What can happen
The candle holders can catch fire, posing a fire hazard to consumers.
The fix
Consumers should immediately stop using the candle holder. QVC has notified consumers who purchased the candle holders through a QVC television program or QVC.com to stop using the product. During the week of December 20, 2010, all purchasers will be mailed instructions on how to receive a full refund. Consumers who have not received the information package by January 10, 2011 should contact QVC to receive the information.
Incidents and where it was sold
- Incidents
- The firm has received 19 reports that the candle holders ignited. Eleven of these reported damage to surrounding surfaces and furnishings. Two minor burns and one puncture wound have been reported.
- Sold at
- QVC's televised shopping programs and its website during November 2010 for $25 including shipping and handling.
Related pages
Questions and answers
What should I do with the recalled metallic spinning candle holders with 12 soy tea lights?
Consumers should immediately stop using the candle holder. QVC has notified consumers who purchased the candle holders through a QVC television program or QVC.com to stop using the product. During the week of December 20, 2010, all purchasers will be mailed instructions on how to receive a full refund. Consumers who.
What is the hazard?
The candle holders can catch fire, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.