Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores
Recall 10013 · Oct 16, 2009 · Raynor Marketing
150,000
units affected
150,000
units affected
Facts
- Recall number
- 10013
- Date
- Oct 16, 2009
- Company
- Raynor Marketing
- Units affected
- 150,000
- Product
- Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest
- Product type
- Chairs, Stools & Benches
- Hazard
- Falls
The product
This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO™ 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO™ Mesh Guest Chair is not involved in this recall.
What can happen
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
The fix
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
Incidents and where it was sold
- Incidents
- Raynor has received reports of 33 seatback detachments and 14 injuries involving bumps and bruises.
- Sold at
- Office Depot stores nationwide and on the Web at www.OfficeDepot.com from May 2006 through August 2009. The mid-back chairs sold for about $300 and the chair with headrest for about $350.
Related pages
Questions and answers
What should I do with the recalled quantum realspace pro™ 9000 series mid-back multifunction mesh chair and multifunction mesh chair with headrest?
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
What is the hazard?
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.