Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Recall 16215 · Jul 6, 2016 · Razor
28,000
units affected
28,000
units affected
Facts
- Recall number
- 16215
- Date
- Jul 6, 2016
- Company
- Razor
- Units affected
- 28,000
- Product
- Self-balancing scooters/hoverboards
- Product type
- Powered Scooters or Skateboards
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.
What can happen
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The fix
Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.
Incidents and where it was sold
- Incidents
- There have been two reports of the battery packs in the self-balancing scooters/hoverboards catching fire, exploding or smoking. No injuries or property damage have been reported.
- Sold at
- Big 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.
Related pages
Questions and answers
What should I do with the recalled self-balancing scooters/hoverboards?
Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.
What is the hazard?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.