Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards
Recall 11338 · Sep 28, 2011 · Real Flame
100,000
units affected
100,000
units affected
Facts
- Recall number
- 11338
- Date
- Sep 28, 2011
- Company
- Real Flame
- Units affected
- 100,000
- Product
- Real Flame Pourable Gel Fuel Bottles
- Product type
- Gel Fuels
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658
What can happen
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.
The fix
Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Target.com, Meijer.com, JCPenney.com, Sears.com, Amazon.com and Realflame.com from January 2009 through August 2011 for between $10 and $13.
Related pages
Questions and answers
What should I do with the recalled real flame pourable gel fuel bottles?
Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.
What is the hazard?
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.