Redken 5th Avenue NYC Recalls Guts Spray Mousse Foam Due to Risk of Rupture
Recall 11194 · Apr 12, 2011 · Redken 5th Avenue NYC
1,000,000
units affected
1,000,000
units affected
Facts
- Recall number
- 11194
- Date
- Apr 12, 2011
- Company
- Redken 5th Avenue NYC
- Units affected
- 1,000,000
- Product
- Spray Mousse Foam Cans
- Product type
- Aerosol Containers
- Remedy
- Refund
- Hazard
- Other or not stated
The product
This recall involves Redken Guts 10 Volume Spray Mousse Foam sold in 10.58- and 2-ounce size cans. The hair styling product was sold in a silver container with black writing. "Redken" and "10" are printed on the front of the product. The product can be identified by a lot code printed on the bottom of the can. Lot codes included in this recall include: - Any can with lot codes that does not contain a G or H as the third digit - Any can with the following lot codes: 32G10Y, 32G11Y, 32G20Y, 32G21Y, 32G23Y, 32G40Y, 32G41Y, 32G60Y, 32G61Y, 32G62Y, 32G70Y
What can happen
The aerosol container's liner can corrode over time, posing a risk of the cans rupturing and expelling its contents.
The fix
Consumers should immediately stop using the recalled mousse, record the product's lot code then discard the contents by spraying it into a waste container in a well ventilated area. Prior to disposing of the container, consumers should obtain the lot code from the container, then contact Redken for information on receiving a refund of the purchase price.
Incidents and where it was sold
- Incidents
- Redken has received 41 reports of cans rupturing. No injuries have been reported.
- Sold at
- Hair salons and beauty supply stores nationwide from January 1998 through February 2011 for between $4 and $16.
Related pages
Questions and answers
What should I do with the recalled spray mousse foam cans?
Consumers should immediately stop using the recalled mousse, record the product's lot code then discard the contents by spraying it into a waste container in a well ventilated area. Prior to disposing of the container, consumers should obtain the lot code from the container, then contact Redken for information on.
What is the hazard?
The aerosol container's liner can corrode over time, posing a risk of the cans rupturing and expelling its contents.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.