Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards
Recall 18156 · May 15, 2018 · Regency Fireplace Products
13,700
units affected
13,700
units affected
Facts
- Recall number
- 18156
- Date
- May 15, 2018
- Company
- Regency Fireplace Products
- Units affected
- 13,700
- Product
- Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves Regency Ultimate U37 and U39 direct vent gas stove fireplaces. They were sold in black and have gold or silver trim around the glass doors. "Regency" is printed on the front, bottom left corner of the pedestals of the stoves. The following model and serial numbers are included in the recall and are printed on a label located on the inside of the front panel door. Model Number Serial Number Range U39 41001 - 42602 223000001 - 223008520 315000001 - 315012548 U37 13735 - 13763 31001 - 31795 221000025 - 221002269 221031585 - 221031745 313000001 - 313000457
What can happen
The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards.
The fix
Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.
Incidents and where it was sold
- Incidents
- Regency has received three reports of the pressure system failing, and one report of the door hinge breaking, including one incident that resulted in minor cuts to the consumer's legs.
- Sold at
- Fireplace distributors and stores nationwide from January 2001 through January 2018 for about $2,800.
Related pages
Questions and answers
What should I do with the recalled regency ultimate direct vent gas stove fireplaces (models u37 and u39)?
Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.
What is the hazard?
The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.