REI Recalls Bicycles Due to Fall Hazard
Recall 11140 · Feb 22, 2011 · Rei
160
units affected
160
units affected
Facts
- Recall number
- 11140
- Date
- Feb 22, 2011
- Company
- Rei
- Units affected
- 160
- Product
- Novara Fusion Bicycles
- Product type
- Bicycles and Bicycle Accessories
- Remedy
- Repair, Replacement
- Hazard
- Crash risk
The product
This recall involves Novara Fusion bicycles with serial numbers U95Y07321, U96Y28393, or in the sequential range of the last four digits U96Y28876 through U96Y29128. Serial numbers are located on the underside of the bike. The espresso-colored bicycles were sold in two styles, the Step Through and the Fusion. The Step Through was sold in extra small/small, while the Fusion was available in medium, large, and extra large.
What can happen
The alloy steerer tube could separate from the fork causing the rider to lose control, posing a fall hazard to consumers.
The fix
Consumers should immediately stop riding the bicycles and contact their local REI store or the REI customer service center to arrange for a replacement fork to be installed free of charge.
Incidents and where it was sold
- Incidents
- The firm has received one report of a steerer tube detaching. No injuries have been reported.
- Sold at
- REI stores nationwide and at REI.com from November 2009 to November 2010 for between $600 and $900.
Related pages
Questions and answers
What should I do with the recalled novara fusion bicycles?
Consumers should immediately stop riding the bicycles and contact their local REI store or the REI customer service center to arrange for a replacement fork to be installed free of charge.
What is the hazard?
The alloy steerer tube could separate from the fork causing the rider to lose control, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.