Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards
Recall 23140 · Mar 2, 2023 · Relion Battery
7,250
units affected
7,250
units affected
Facts
- Recall number
- 23140
- Date
- Mar 2, 2023
- Company
- Relion Battery
- Units affected
- 7,250
- Product
- RELiON InSight Series® lithium batteries
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).
What can happen
The batteries can overheat, posing thermal burn and fire hazards.
The fix
Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.
Incidents and where it was sold
- Incidents
- The company has received five reports of batteries overheating. No injuries have been reported.
- Sold at
- Authorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350.
Related pages
Questions and answers
What should I do with the recalled relion insight series® lithium batteries?
Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately.
What is the hazard?
The batteries can overheat, posing thermal burn and fire hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.