Remote Control Kits for Electric Fireplaces and Stoves Recalled by Dimplex North America Due to Fire and Burn Hazards
Recall 10167 · Mar 16, 2010 · Dimplex North America
700,000
units affected
700,000
units affected
Facts
- Recall number
- 10167
- Date
- Mar 16, 2010
- Company
- Dimplex North America
- Units affected
- 700,000
- Product
- Remote Control Kits for Electric Fireplaces and Stoves
- Product type
- Fireplaces & Accessories
- Hazard
- Fire
The product
The recalled remote control kits are used with Dimplex, Electraflame, Symphony, Optiflame, Electralog and Charmglow brand electric fireplaces, stoves and fireplace inserts. They include a black or dark gray hand-held remote control and also a black or dark gray wall unit that plugs into an electrical wall outlet. Recalled model numbers include 47-1001, 47-1010-R and APT-1315. The model number is printed on either the plug-in unit or the hand-held remote control. The fireplace or stove's brand name is printed on both units.
What can happen
The plug-in wall unit can overheat, posing a fire and burn hazard to consumers.
The fix
Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's electrical cord directly into an electrical outlet.
Incidents and where it was sold
- Incidents
- Dimplex has received about 5,000 reports of the plug-in wall units overheating including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.
- Sold at
- Mass merchandise, home improvement, specialty fireplace and furniture retailers from January 1998 through December 2008 for between $200 and $1,500 for the fireplaces and stoves. This recall includes remote control kits subsequently replaced under warranty.
Related pages
Questions and answers
What should I do with the recalled remote control kits for electric fireplaces and stoves?
Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's.
What is the hazard?
The plug-in wall unit can overheat, posing a fire and burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.