Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
Recall 26450 · Apr 30, 2026 · Residential Elevators
450
units affected
450
units affected
Facts
- Recall number
- 26450
- Date
- Apr 30, 2026
- Company
- Residential Elevators
- Units affected
- 450
- Product
- Residential Elevators StrikeLock Hoistway Door Locking Device
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
What can happen
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
The fix
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
Related pages
Questions and answers
What should I do with the recalled residential elevators strikelock hoistway door locking device?
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking.
What is the hazard?
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.