Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert)
Recall 20779 · Sep 10, 2020 · Residential Elevators
6,300
units affected
6,300
units affected
Facts
- Recall number
- 20779
- Date
- Sep 10, 2020
- Company
- Residential Elevators
- Units affected
- 6,300
- Product
- Traction elevators
- Remedy
- Repair
- Hazard
- Injury
The product
This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on the light in the operating panel inside the elevator cab.
What can happen
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
The fix
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.
Incidents and where it was sold
- Incidents
- The firm has confirmed eight reports of a failure in the motor gearbox assembly. No injuries have been reported.
- Sold at
- Residential Elevators' dealers and home builders nationwide from January 2014 through April 2017 for between $18,000 and $50,000.
Related pages
Questions and answers
What should I do with the recalled traction elevators?
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Residential Elevators is able to determine whether a residential.
What is the hazard?
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.