Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Recall 22199 · Aug 11, 2022 · Residential Elevators
31,000
units affected
31,000
units affected
Facts
- Recall number
- 22199
- Date
- Aug 11, 2022
- Company
- Residential Elevators
- Units affected
- 31,000
- Product
- Residential Elevators
- Remedy
- Repair
- Hazard
- Entrapment
The product
This recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers' homes.
What can happen
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
The fix
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Incidents and where it was sold
- Incidents
- Residential Elevators, Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.
- Sold at
- Directly to consumers and by authorized dealers nationwide from 1986 through July 2022 for between $20,000 and $35,000 including installation.
Related pages
Questions and answers
What should I do with the recalled residential elevators?
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be.
What is the hazard?
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.