Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards
Recall 20138 · Jun 17, 2020 · Rexair
38,000
units affected
38,000
units affected
Facts
- Recall number
- 20138
- Date
- Jun 17, 2020
- Company
- Rexair
- Units affected
- 38,000
- Product
- Rainbow SRX Vacuums
- Remedy
- Repair
- Hazard
- Fire
The product
This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
What can happen
The circuit board on the vacuum can spark, posing fire and burn hazards.
The fix
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Incidents and where it was sold
- Incidents
- There have been two reports of the SRX vacuum catching fire. No injuries have been reported.
- Sold at
- Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
Related pages
Questions and answers
What should I do with the recalled rainbow srx vacuums?
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
What is the hazard?
The circuit board on the vacuum can spark, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.