Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
Recall 25007 · Oct 10, 2024 · Reyhee Group
400
units affected
400
units affected
Facts
- Recall number
- 25007
- Date
- Oct 10, 2024
- Company
- Reyhee Group
- Units affected
- 400
- Product
- Droyd multi-purpose helmets
- Remedy
- Refund
- Hazard
- Crash risk
The product
This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").
What can happen
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
The fix
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at Droyd.com from October 2023 through July 2024 for about $40.
Related pages
Questions and answers
What should I do with the recalled droyd multi-purpose helmets?
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along.
What is the hazard?
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.