Ross Stores Recalls Armchairs Due to Fall and Injury Hazards
Recall 24297 · Jul 11, 2024 · Ross Stores
1,600
units affected
1,600
units affected
Facts
- Recall number
- 24297
- Date
- Jul 11, 2024
- Company
- Ross Stores
- Units affected
- 1,600
- Product
- Metal-framed Armchairs
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves wicker-style armchairs with plastic cross weave on the seat, back and sides, and dark metal frames. The recalled armchairs were sold in green/white color combination (SKU number 400266563392) or in gray/white color combination (SKU number 400266563330), and measure about 33 inches tall, 28 inches deep, and 26 inches wide. The SKU number can be found on a sticker attached to the chair's leg, and on a hangtag attached to the back of the chair.
What can happen
The armchair's leg can bend or break, posing fall and injury hazards.
The fix
Consumers should immediately stop using the recalled armchairs and return them to any Ross store. Consumers will receive a full refund or a $50 store credit. No purchase receipt will be required.
Incidents and where it was sold
- Incidents
- The firm has received five reports of the chair legs breaking; four resulting in minor injuries, including soreness and contusions.
- Sold at
- Ross stores nationwide from February 2024 through April 2024 for about $50.
Related pages
Questions and answers
What should I do with the recalled metal-framed armchairs?
Consumers should immediately stop using the recalled armchairs and return them to any Ross store. Consumers will receive a full refund or a $50 store credit. No purchase receipt will be required.
What is the hazard?
The armchair's leg can bend or break, posing fall and injury hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.