Royal Appliance Recalls Dirt Devil Pet Vacuums Due to Electrical Shock Hazard
Recall 16088 · Feb 2, 2016 · Royal Appliance
149,000
units affected
149,000
units affected
Facts
- Recall number
- 16088
- Date
- Feb 2, 2016
- Company
- Royal Appliance
- Units affected
- 149,000
- Product
- Dirt Devil® Total Pet Cyclonic Upright
- Product type
- Vacuum Cleaners
- Remedy
- Replacement
- Hazard
- Electric shock
The product
The recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. "Total Pet" is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four-digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.
What can happen
The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
The fix
Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.
Incidents and where it was sold
- Incidents
- The firm has received 14 reports of a detached prong that remained in an electrical outlet. No injuries have been reported.
- Sold at
- ABC Warehouse, Boardman Furniture, Fred's, Walmart stores nationwide, Dirt Devil via telephone and online at www.dirtdevil.com, www.ebay.com and www.walmart.com from February 2014 through November 2015 for between $45 and $70.
Related pages
Questions and answers
What should I do with the recalled dirt devil® total pet cyclonic upright?
Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.
What is the hazard?
The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.