Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported
Recall 22037 · Dec 22, 2021 · Royal Sovereign
33,570
units affected
33,570
units affected
Facts
- Recall number
- 22037
- Date
- Dec 22, 2021
- Company
- Royal Sovereign
- Units affected
- 33,570
- Product
- Royal Sovereign/Royal Centurian portable air conditioners
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.
What can happen
A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.
The fix
Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.
Incidents and where it was sold
- Incidents
- Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.
- Sold at
- The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014 for about $290.
Related pages
Questions and answers
What should I do with the recalled royal sovereign/royal centurian portable air conditioners?
Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air.
What is the hazard?
A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.