Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard
Recall 24003 · Oct 5, 2023 · Russound
3,170
units affected
3,170
units affected
Facts
- Recall number
- 24003
- Date
- Oct 5, 2023
- Company
- Russound
- Units affected
- 3,170
- Product
- Russound MCA-88 Multizone Controller Amplifiers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves the Russound MCA-88 Multizone Controller Amplifier that provides up to eight zones of distributed audio. The controller measures about 17 inches wide by 3.5 inches high by 17.2 inches deep and weighs 28.8 pounds. The unit has model number MCA-88 on the front of the housing. The units that are subject to recall have serial numbers that begin with four digits ranging from 2047 through 2307. The serial numbers are located on a visible label on the front of the unit under the clear plastic cover. "Russound" is printed on the front of the amplifier.
What can happen
The internal circuit board components can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.
Incidents and where it was sold
- Incidents
- The firm has received 16 reports of smoking, charring and burning. The damage has been contained to the unit only. No injuries have been reported.
- Sold at
- Sold to wholesalers, who then sell them to installation professionals for sale to and installation for consumers from January 2021 through July 2023 for about $4,000.
Related pages
Questions and answers
What should I do with the recalled russound mca-88 multizone controller amplifiers?
Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.
What is the hazard?
The internal circuit board components can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.