S.R. Smith Recalls Helix Pool Slides Due to Fall Hazard
Recall 17098 · Feb 28, 2017 · S.R. Smith
800
units affected
800
units affected
Facts
- Recall number
- 17098
- Date
- Feb 28, 2017
- Company
- S.R. Smith
- Units affected
- 800
- Product
- Helix pool slides
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Helix residential pool slides with serial numbers from SR-HX13-01001 to SR-HX13-01488 and SR-HX14-01001 to SR-HX14-01602. "S.R. Smith," "Helix" and the serial number can be found on the product label located on the top right side of the slide near the staircase rail. The recalled slides are 7 feet, 4 inches tall at the highest point and have a helix (corkscrew) shape to its slide or flume.
What can happen
A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury.
The fix
Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.
Incidents and where it was sold
- Incidents
- The firm has received 16 reports of users falling from the slide, resulting in 15 reports of injuries including a 4-year-old girl who sustained a concussion. Other reports included damaged/loosened teeth, cuts to the chin that required stitches, bruising and scrapes.
- Sold at
- In The Swim, Leslies Swimming Pool Supply, SCP Distributors and other pool product distributors nationwide and online at Amazon.com and Intheswim.com between May 2013 and March 2015 for about $3,000.
Related pages
Questions and answers
What should I do with the recalled helix pool slides?
Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.
What is the hazard?
A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.