Safety regulator and Tristar Products Inc. Announce Recall of Steam Cleaner
Recall 02529 · Mar 29, 2002 · Tristar Products Inc.
3,100
units affected
3,100
units affected
Facts
- Recall number
- 02529
- Date
- Mar 29, 2002
- Company
- Tristar Products Inc.
- Units affected
- 3,100
- Product
- Steam Buggy™ Deluxe Steamers
- Product type
- Steamers
- Hazard
- Fire
The product
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments.
What can happen
The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.
The fix
Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall.
Incidents and where it was sold
- Sold at
- HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide, from December 2001 through January 2002, for about $129.
Related pages
Questions and answers
What should I do with the recalled steam buggy™ deluxe steamers?
Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall.
What is the hazard?
The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.