Safety regulator, Apple Announce Recall of PowerBook Computer Batteries
Recall 04201 · Aug 19, 2004 · Apple Computer Inc.
28,000
units affected
28,000
units affected
Facts
- Recall number
- 04201
- Date
- Aug 19, 2004
- Company
- Apple Computer Inc.
- Units affected
- 28,000
- Product
- Rechargeable batteries used in 15-inch Apple PowerBook G4 computers
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Fire
The product
The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 inches long, 3 inches wide, and ¾ inches tall. No other PowerBook or iBook batteries are involved in this recall.
What can happen
An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
The fix
Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.
Incidents and where it was sold
- Incidents
- Apple has received four reports of batteries overheating, though no injuries have been reported.
- Sold at
- National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries, from January 2004 through August 2004, for between $2000 and $2600. The batteries also were sold separately for about $130.
Related pages
Questions and answers
What should I do with the recalled rechargeable batteries used in 15-inch apple powerbook g4 computers?
Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.
What is the hazard?
An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.