Safety regulator, Best Lock Corp. Announce Recall of Electronic Door Locks
Recall 02534 · May 6, 2002 · Best Lock Corp., d/b/a/ Best Access Systems
8,000
units affected
8,000
units affected
Facts
- Recall number
- 02534
- Date
- May 6, 2002
- Company
- Best Lock Corp., d/b/a/ Best Access Systems
- Units affected
- 8,000
- Product
- Electronic door locks
- Product type
- Door Locks
- Hazard
- Fire
The product
The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V (Magstrip and Smartcard versions) cylindrical and mortise electronic door lock products are often installed in college and university dormitories, schools and hospitals.
What can happen
In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed, posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.
The fix
Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced.
Incidents and where it was sold
- Incidents
- This recall is being conducted to make sure that products installed in fire-rated applications meet industry standards.
- Sold at
- The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets, between 2000 and December 2001.
Related pages
Questions and answers
What should I do with the recalled electronic door locks?
Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire.
What is the hazard?
In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed, posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.