Facts
- Recall number
- 02097
- Date
- Feb 4, 2002
- Company
- BSH Home Appliances Corp.
- Units affected
- Not stated
- Product
- Thermador All-Gas Professional Ranges
- Product type
- Ovens/Stoves/Ranges/Microwaves
- Hazard
- Fire
The product
The recalled ranges are 48-inch All-Gas Professional Ranges and were sold under the Thermador brand name. The ranges are stainless steel and have small and large side-by-side ovens. Only model numbers PRG484GGUS, PRG486GDUS, and PRG486GLUS and serial number ranges 98020001-98129999, 99010001-99129999, 20010001-20129999 and 81010001- 81119999 are included in the recall. The model and serial number are located on a data plate behind the kick panel at the bottom front of the range.
What can happen
Hot air is vented below the small oven and causes the metal surface on the door of this oven to get too hot, presenting a burn hazard to consumers.
The fix
Consumers should stop using the small ovens immediately and contact their local Thermador service center to arrange a free repair.
Incidents and where it was sold
- Incidents
- BSH has received one report of high temperatures on the surface of one of the ranges. No injuries have been reported.
- Sold at
- Appliance and specialty stores nationwide sold the ranges, from March 1998 through November 2001, for between $5540 and $6370.
Related pages
Questions and answers
What should I do with the recalled thermador all-gas professional ranges?
Consumers should stop using the small ovens immediately and contact their local Thermador service center to arrange a free repair.
What is the hazard?
Hot air is vented below the small oven and causes the metal surface on the door of this oven to get too hot, presenting a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.