Safety regulator, Canon U.S.A. Inc. Announce Recall of Fax Machines
Recall 01152 · May 10, 2001 · Canon U.S.A. Inc.
60,000
units affected
60,000
units affected
Facts
- Recall number
- 01152
- Date
- May 10, 2001
- Company
- Canon U.S.A. Inc.
- Units affected
- 60,000
- Product
- Faxphones (combination copiers and facsimile machines)
- Product type
- Computer Equipment
- Hazard
- Fire
The product
The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.
What can happen
The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.
The fix
Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.
Incidents and where it was sold
- Incidents
- Canon U.S.A. received five reports of Faxphones catching on fire and causing damage to the machines. No injuries have been reported.
- Sold at
- Electronics, office products and computer stores nationwide sold these machines, from October 1999 through May 200,1 for between $130 and $200.
Related pages
Questions and answers
What should I do with the recalled faxphones (combination copiers and facsimile machines)?
Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.
What is the hazard?
The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.